Your device is in the status of "Reset All Settings", like the screenshot below: Nowadays, it’s hard time for global people. Thank you so much for your cooperation and feedback in advance. I promise you that if our software could not help you, I will refund your order at once based on our refund policy: We will analyze the logfile and send solution to you soon. It is easy to send log: Open AnyUnlock > Click Feedback button > Enter your email address > Click Submit. Given the rare situation, in order to make a better analysis for your issue, it would be very appreciated if you could send us a log file for further analysis. If AnyUnlock is supposed to remove the Apple ID, but still failed. In this situation, our software also can help you unlock this Apple ID. If your device is in the status in the screenshot below, you can tap “Don’t have an Apple ID or forgot it?” to skip typing Apple ID. If this is your situation, I’d like to tell you that AnyUnlock could help you to remove the Apple ID. Your device is in the status of “Reset All Settings”, like the screenshot below: Here is the contact email for Apple: We believe Apple will help you solve the issue soon.Ģ. Please kindly take your invoice to Apple to solve this issue. If this is your situation, I feel very sorry to tell you that AnyUnlock could not help you at this time. Your device is in the status of activation lock, just like the screenshot shows: Would you please kindly check for these at first? It will be appreciated for your generous forgiveness and kind understanding in advance.Ĭould you please kindly tell us what is your device status at first? There are three possible situations. This is Barbara and i hope to be able to help you!Īs you know, To unlock device is a complex process. Thanks for contacting us and i am truly sorry for the late reply. Thanks for your kind feedback in advance. Please kindly tell me whether it works for you or not. Then, please refer to the detailed user guide to make goode use of AnyTrans: To make good use of software, would you please refer to the link below? It will be appreciated for your generous forgiveness and kind understanding.īut you can download AnyTrans from our official website freely at any time. The download link of platform provided has limitation. It's sorry for the inconvenience has caused to you. This is Dorothy and i hope to be able to help you! Thanks for using our app and i am truly sorry for the late reply.
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